How to configure the Starting and Ending Locations of Route Users

By default the system will refer to the address located in your Settings > System Settings page when it comes to mapping Routes and Tasks. You may wish to configure a unique starting and ending location for different Routes and days of the week. Before you begin, make sure you have already created the Users you will want to configure locations for. More information about creating Users can be found here.


Step 1: Navigate to Routes > Route Mapping.

Step 2: Click on 'Colors and Locations Setup'.

  • You may need to click the small blue arrow on the right hand side of the screen in order to open the side menu in order to see this selection.


Step 3: Click on the name of the User you want to configure.

Step 4: In the 'Search Address' field enter the address that you wish to apply as a location to the User.

  • As you begin typing the field will automatically search Google for that address.

Step 5: Indicate whether the address should be applied to the Starting location, Ending location, or both. 

Step 6: Select which days of the week the address should be applied to.

Step 7: Once Steps 4-6 have been completed you can click the 'Copy Lat/Lng' button to apply that addresses coordinates as the starting location, ending location, or both for the indicated days of the week. 

Step 8: Simply repeat Steps 4-7 until you have entered all the customization you might have for a Users starting and ending location.

Step 9: Click 'Save' at the bottom of the page.


*A note about optimization and routing.

When using the optimization function of the Route Mapping page it is important to distinguish that the optimization is from the Start location to the last Route Stop. From the Last Route Stop it then immediately Routes to the Ending Location.