How to suppress pricing information from mobile users in TheServiceProgram Online
Step 1: Navigate to Settings > System Settings
Step 2: Click on 'Mobile'
Step 3: Edit the selections for 'Show Customer Pricing', 'Hide Line Items Pricing on Tickets', and 'Hide Line Items Pricing on Tasks' as needed.
Note that due to differences in software version you may see options shown in the screenshots that are not yet or no longer available in your current version.