How to temporarily re-assign a Route Date on a Route Stop in RouteStar Online

It is often necessary to temporarily re-assign dates on Route Stops for concerns such as businesses having temporary closings. The following steps will guide you through the process of re-assigning Route Dates on the Route Schedule page.


Changing the Assigned Date


Step 1: Navigate to the Route Schedule Page.CreateRoute01.PNG

Step 2: Under the 'Assigned Date' column, change the date to the NEW temporary date.01.png

  • As soon as you make this change, the Route Stop will NO LONGER appear on the mobile app on the date under the 'Date' column, but WILL APPEAR on the mobile app on the date under the 'Assigned Date' column.

NOTE: Advancing the Route Schedule DOES NOT reset the 'Assigned Date' column. This needs to be manually reset before you advance the Route Schedule using the steps below. Information about how to advance the Route Schedule can be found here.


Resetting Assigned Users

Step 1: Click 'Reset Assigned'02.png

Step 2: Make sure the 'Date' field corresponds to the 'Assigned Date' column and the 'Select Route' field corresponds to the 'Assigned To' column.03.png

Step 3: Click 'Reset'04.png

  • You should now see that the 'Assigned To' column has reverted to match the value in the 'Route' column.