How to initiate a Sync with QuickBooks Online

QuickBooksOnline will sync automatically once every 24 hours with RouteStarOnline. Occasionally you may find a need to initiate a manual sync between TheServiceProgramOnline and QuickBooks Online. The steps to do so are outlined below.

Step 1: Navigate to the QuickBooks Dashboard within RouteStarOnline.

Step 2: Click the appropriate syncing button.

• You can select to sync just Customer, Products & Services, or Everything. Note that syncing everything typically takes a bit longer.

!Reload!

At the bottom of the QuickBooks Dashboard page there is a drop down option that works in conjunction with the red 'Reload' button. This feature works somewhat differently that a simple sync. A reload will remove the selected entities entirely from TheServiceProgramOnline and then repopulate them based on the QuickBooks data with the next sync.